We are determined to offer you solutions exclusively built upon your company's needs:
- A five-star content management system (CMS) for effortlessly managing your web content
- A customer relationship management (CRM) entirely tailored around the core of your business
Customer relationship management platforms are the perfect solution to automate your business processes, save more time and be more productive as a company. Custom CRM systems are developed specifically for your company’s needs and this is why they are a better solution for medium to large companies. Unlike off-the-shelf applications, which offer general features that fit a large set of industries, a custom CRM platform is limitless. It can cover all your requirements, integrations with other software that you already have, increase customer experience as well as the efficiency of your marketing and customer service teams, accelerate sales performance and better workflows. It also provides a unique design, setting you apart from your competition as well as increasing trust and brand loyalty.
Tech-savvy or not, your CMS should fit your needs
If you have a website, you are already using a CMS, which is basically the central hub from where you create and manage the entire content. We just want to make sure that it looks great, it's easily accessible and it can accommodate everything you want to sell.
Then again, we have a skilful team that can bring about or customize a top-notch CMS in compliance with your clear-cut business goals in mind. However, that's usually part of an earlier stage that is rarely neglected all the way.
CRM and the stumbling blocks without it
On the other hand, a CRM will come later in the process, as you start having a solid client base and customer interaction. Bear in mind that the more data you have about your customers and prospects, the better you can serve them and satisfy their needs before they even know about them. That means a significant increase in sales which usually leads to a 5x-8x return on investment
So make sure you invest in some valuable features like:
- automating tasks
- custom reports
- easily tracking the right data
- multichannel support
- other industry-specific modules that help you sell smarter, better and faster
Otherwise, chances are that you miss some cross or up-selling opportunities by neglecting analytics, profiling and assessing customer satisfaction, just to name a few. Not to mention, you could avoid attracting new customers via campaign management tools. In other words, you need to make sure you have a framework capable of maximizing customer lifecycle value because your competitors can and will go for sophisticated CRM initiatives.
Custom CRM Development to enhance your business
A custom CRM solution is perfect for medium to large companies looking to automize tasks and processes, as well as businesses looking to have a safe platform, with minimal risks of web attacks. We start all our CRM software projects with careful planning to make sure every needed functionality is implemented, as well as the possibility of integrating any existent software.
This is where a project manager will take care of everything and recommend the best solutions based on your needs. Your customer relations management system must include everything you need: from sales automation, easy communication, a safe customer database, to valuable customer insights through customer retention strategies, productivity maximization, email marketing automation and more. Its core features should solve the most critical business issues through technology.
Our Custom CRM Development Process includes the following steps:
- Discovery and Research
- Error Prevention
- UX/UI Design
- Final Project Fixes
- Prototyping and Testing
Let's do this the right way!
We have been in the custom CRM development business for a while now and we love the creativity and benefits of our clients by means of this process. In practical terms, our mission is to build you a robust CRM from scratch or simply help you identify and apply custom functionalities to your existing CRM environment.
That can mean anything from pipeline stages to custom fields because you need custom solutions for your specific business, not the other way around. Only then will you be able to fully manage and grow your business by streamlining your sales process, accessing insightful analytics and keeping your database both organized and searchable.
Frequently Asked Questions
1Is custom CRM development right for my business?
Custom development for CRM software is perfect for medium to large enterprises that need to automate processes, need strong customer relationships, need different users or employee access to protect important data or those who are tired of the software limitations of an off-the-shelf CRM application. A custom software solution is built specifically for your company’s needs and will only include software features that help your business develop and grow.
2How can I benefit from a custom CRM software?
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3What services are included for a custom CRM development?
From business analysis to the actual CRM development, quality assurance, error prevention, data migration and production rollout.
4Is CRM Software Development expensive?
Even though it might look more expensive than an already-built CRM software, in the long run, custom development services are actually more accessible because you don’t have to pay memberships or regular fees and the platform belongs to you. Based on your project complexity, the development time may be different, therefore the development cost may vary depending on what you need. You will receive a price offer based on your requirements so you will know exactly what to expect.