CLEANING SERVICES / UNITED KINGDOM

Winning The Cleaning Services Booking Game

CLEANING SERVICES / UNITED KINGDOM

We transformed a family cleaning service into an industry leader with a custom solution. They have real-time cleaner tracking, an in-app chat, a referral system, and an SEO-optimised website with a built-in CRM. Customer satisfaction soared, their brand shined, and new leads came flooding in.

CHALLENGES

Imagine a family cleaning service struggling with outdated systems. Bookings were a mess, communication was clunky, and their online presence barely existed. That’s where we came in. We saw potential and built a custom solution to propel them to the top.

SOLUTION

Let’s just say it was a spotless success. We approached this challenge with a comprehensive strategy, employing our expertise in UI/UX Design, Consulting Services, Front-end and Back-end development, and SEO optimisation. Here’s how we transformed their business:

Real-time Progress Tracking

We integrated a map API into their existing mobile app, allowing customers to track their cleaner’s location in real-time. This instilled trust and transparency, setting them apart from competitors.
Hassle-free Communication

We implemented an in-app chat feature, enabling seamless communication between customers, cleaners, and the customer support team. This eliminated communication bottlenecks and ensured prompt resolution of any queries.
Spreading the Word

A robust referral system was integrated, offering customers credits for recommending their cleaning services. This not only encouraged brand advocacy but also incentivized repeat business.
Meaningful Testimonials Built Trust

Our website design prioritised showcasing only verified reviews from customers who had completed at least one cleaning session. This ensured authenticity and boosted potential customer confidence.
Engaging with the World

We created a content marketing strategy that included captivating Facebook posts and an informative blog with industry-specific design and visuals. This strategy not only engaged existing customers but also attracted new ones organically.
The Art of SEO

Our SEO expertise ensured consistent keyword optimisation for relevant cleaning service searches. This resulted in a significant organic ranking boost, driving qualified leads to their website.
A Knack for Spotless Design

We designed a clean, modern, and user-friendly website reflecting the professionalism and trustworthiness of the client’s services. This positive first impression solidified their position as a premium cleaning service provider.

Value added In Our Collaboration

Increased Customer Satisfaction

Real-time tracking and efficient communication fostered trust and a positive customer experience.

Enhanced Brand Reputation

Verified reviews and engaging content solidified their position as a trusted industry leader.

Organic Growth Through SEO
Strategic keyword optimisation led to a significant increase in qualified leads.

Streamlined Operations
Automating booking, communication, and referral systems freed up resources for strategic business development.

SERVICES DELIVERED

TEAM COMPOSITION

1 UI/UX Designer
1 Front-end developers
1 Back-end developers
1 Quality Assurance Engineers
1 Project manager
1 Solution Architect
1 SEO Specialist

PROJECT DURATION

The time of our partnership to transform their business from the ground up: 6+ years

TECHNOLOGIES

Vue.js 3.0
PHP 8.0
jQuery
Figma
Jira

Without the technology they provided, we wouldn’t know where we’d be.

It’d be helpful to have an exact idea of what you’re looking for. I’m not an IT person and didn’t know what to ask of them, but it wasn’t an issue because they provided me with lots of ideas.

CLEANING SERVICES / UNITED KINGDOM

5.0

Ready to enhance your cleaning service and win the customer satisfaction game?

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